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Operational tracking enables access management and fraud prevention, ensuring a secure user environment. Analytical instruments process engagement trends, supporting service improvements while respecting individual privacy preferences.
You can change your browsing settings directly from your account dashboard or from the settings panel on your device. For your convenience, there are instructions on how to turn off certain trackers in Chrome, Firefox, Safari, and mobile browsers.
Our method follows all rules, such as GDPR, UKGC, and the ePrivacy Directive. This means that we get clear consent and let people know right away when there are changes to our policies or updates. If you want to know more about all the different ways that digital tracking can be done, or if you want to make a request related to your data, please use the contact channel in your user profile area.
The platform uses a number of different types of tracking tools to improve both functionality and the player experience:
These are needed for basic website functions like making sure log-ins are safe, managing session states, finding suspicious activity, and processing payments. You might not be able to get to services if you don't have these.
Special scripts gather statistical information about things like loading times, system errors, navigation patterns, and popular content areas. This quantitative data is made anonymous and used to improve technical performance.
These parts remember things like language choices, location estimates, or device preferences, so you can have personalised visits. Persistent changes may stay in place for a long time to remember the choices of users who come back.
Purpose-built identifiers keep track of how people browse the web so that they can be used for allowed marketing campaigns or to limit certain promotional offers. These are only put into place after the user agrees, as explained in the consent forms that are shown when the user first accesses the site. Turning off some types of tracking could change the personalised content, deals, or game recommendations you get. You can change most of your tracking preferences by changing the settings on your browser and device. However, there are some parts that can't be changed to keep your account safe and the platform working properly.
Specific browsing records are needed for personalised interaction. These trackers help the platform remember things like your game preferences, how long you've been playing, which features you use most often, and which interface you chose. For instance, players who have played before might notice that their favourite themes, languages, or table layouts are easy to find without having to make changes over and over again. This customised approach cuts down on the time spent setting things up, making it easier and more fun to take part. Analytics scripts keep an eye on user flow and show which parts of the interface get the most attention, which helps make the interface better all the time. If data shows that users give up on a registration step or have trouble finding certain information, the navigation menus and prompts are changed to make the onboarding process and help topics easier to use. Retention tools also let you send out notifications and promotional banners. By keeping track of recent activities, unique offers only show up when they are useful, like bonus rounds after earning loyalty points or alerts for new releases based on categories that have been looked at before. This cuts down on ads that aren't relevant and instead focusses on personalised deals, which keeps the content meaningful. The same records help security mechanisms. If someone tries to log in more than once or at strange times, the system will quickly step in to protect the account. Verified sessions make re-authentication even easier, which means fewer interruptions and consistent access for real users. For the best results, it's best to turn on these tracking features in your browser settings. However, privacy options are still available for those who want more control. Users can change their preferences right on the platform by deciding which parts to turn on or off based on how comfortable they are.
Use your browser's privacy settings to customise your experience or limit the tracking tools on our site. Most browsers, like Chrome, Firefox, Edge, and Safari, let you look at, block, or delete data files that are used to keep track of what you do online.
Be aware that choosing stricter privacy settings may make it harder to personalise your experience, lose saved preferences, or limit your access to certain interactive features like login retention or custom bonuses. To change the choices you made on your first visit, go back to the consent banner or look for the privacy controls that are usually at the bottom of the page. If you have more questions or want to make a request about how we use your data, please contact our support team through the Help section.
Tracker files record all interactions on this gaming portal, including session logs, device identification details, access times, geolocation data (when allowed), browsing patterns, and transactional interactions. Trackers use persistent identifiers to tell the difference between registered account holders and new visitors. This makes sure that content is tailored to each user and that security is always being watched. The dataset that was collected is broken down into groups as shown below:
| Type of Data | Purpose | Keeping Time |
|---|---|---|
| Signatures for Devices and Browsers | Preventing fraud and making things work better together | As long as 2 years |
| Logs of Session Activity | Customer service, adding new features, and making things more personal | Half a year |
| Analysis of Clickstream | Improving navigation and targeting offers | One year |
| Metrics for Ad Engagement | Performance of the campaign, with a 90-day limit on how often it can run | 90 days |
| Geolocation (if it's okay) | Compliance with rules, localised offers | 30 days |
Advanced analytics solutions hide user input whenever possible. To keep people from cross-referencing them without permission, unique identifiers are hashed. These tracking tools never keep sensitive payment or identity information. Only authorised staff and verified third-party partners who process aggregated statistics can see this information. They must follow strict privacy laws like the GDPR and the UK Data Protection Act. If users want more information or need to make changes, they can contact customer support for a full breakdown of the tracker data linked to their account.
External tracking tools are very important for how this platform works. Affiliate networks, advertising agencies, personalisation partners, and analytics companies that are leaders in their fields may use the platform to install or access identifiers to reach certain goals. These include customising promotional displays, tracking referral traffic, segmenting audiences, and analysing behaviour. Strict oversight makes sure that only trusted third-party service providers are allowed to take part. All user identifiers are processed in a way that is legal, clear, and based on a valid legal reason, such as user consent or legitimate interest. Each provider goes through strict checks to make sure they are following the GDPR. The updated partner registry, which can be found in the site's privacy statement, has information about third-party data processors, the types of attributes collected (such as device type, browser version, IP address truncated/anonymized where necessary, session length, and interaction paths), and how long the data will be stored. One important thing for users to know is that they are sharing technical and behavioural data that doesn't identify them with outside vendors. These vendors may then combine this data with other datasets to get a bigger picture or target ads. Users can review, limit, or withdraw their consent for certain data partnerships using privacy preferences dashboards, which are available directly through account settings. This gives them more control over their privacy. We regularly check third-party tag deployment to lower the risks of unauthorised data collection or possible security holes. Any changes are quickly reflected in policy documents, and users are quickly notified of important changes through dashboard alerts. You can also use browser settings or trusted privacy extensions to block or limit third-party tracking technologies for more control. However, this may affect personalised features and rewards based on referrals.
If you have questions or need more information about how this platform stores browsing data, you can get personalised help and a quick response through direct support channels. Below are specific tools and easy-to-follow instructions for using each method.
Use the real-time messaging feature in the help section to get help right away. Support operators are ready to answer questions about how to handle user data, how long to keep it, or how to keep it safe.
To get help, send a detailed message to the official support address on the "Contact Us" page. For a quick answer, please include the type of device, browser, and question. Email is the best way to ask detailed questions about data processing or ask for information to be removed.
For urgent questions about saved user browser data or to report privacy problems, call the published helpline number. To make verification easier, have your account information ready. When you contact them, be clear about the problem, like asking for records, withdrawing consent, or fixing a technical issue, so that they can give you the right help. Requests for information about how data is handled or how to change certain settings are handled in accordance with the GDPR and the UK Data Protection Act. All correspondence is private and kept on file for quality control.
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